Privacy Policy
Please note that the Privacy Policy was last revised on December 5th, 2025.
General
At Aleph, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to Aleph websites, mobile apps, and related services (“Service”). By using the Service, you agree with Aleph’s collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.
Please note that Aleph is constantly testing and improving our product features. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.
Information We Collect
When you use the Service, Aleph may collect the following personal information about you.
a. Account Registration
To register for an Aleph account, you may provide us with your age and email address. In some countries, you may also provide us with your phone number.
You may also register for an Aleph account using certain social logins, such as Google. If you register for Aleph using a social login, Aleph may receive information about you from your social login provider, including your email address and contacts.
You can manage your Aleph account and social logins from your Settings.
b. Profile Page & User-Generated Content
After you register for your Aleph account, a profile page will be created for you (“Profile”). Your Profile will be populated by information you submit, such as your name, username, bio, and profile picture (“User-Generated Content”). Your age, phone number, and email address are not included in your public Profile and are not considered User-Generated Content under this Privacy Policy. Other Aleph users may be able to search for your Profile using your name, username, email address, or phone number.
Your Profile will also include information about your learning progress, such as the subjects and skills you are learning, your learning statistics, and your achievements. Moreover, your Profile will show a list of your followers and other users you follow.
By default, your Profile is public, and visible to other Aleph users and anyone else on the Internet. In addition, your User-Generated Content may be publicly visible. If your Profile is public, third-party websites or web scrapers may be able to read, collect, and use your public information for their own purposes. However, you can set your Profile to private in your Settings.
Aleph may scan or review any User-Generated Content, or share your User-Generated Content with a third-party content moderation service provider, to ensure compliance with our Community Guidelines. Aleph may restrict or delete User-Generated Content if it violates our Community Guidelines or for any other reason.
c. AI Features & Alphy
Aleph offers Alphy, a feature where you can have an AI-powered spoken conversation with our real-time, voice-to-voice assistant to improve the skill you are learning. Aleph may also offer other AI-powered features that allow you to send text or audio messages to AI chat companions in an open-ended conversational format.
When you interact with Alphy or other AI features, the text and audio you submit may be shared with AI vendors such as OpenAI and xAI. Additionally, Aleph may generate, record, and store audio recordings or transcripts of the text and audio you submit, and use these recordings or transcripts for product improvement and personalization purposes, including training and running artificial intelligence models. Please do not submit any personal, sensitive, or confidential information when using Alphy or other AI features.
d. Speaking Activities
Some activities, including use of Alphy, involve you speaking into the Aleph app. To recognize speech, your audio may be sent to a third-party provider such as Google, Apple, or Amazon Web Services. Additionally, Aleph may collect and analyze your speech to help us understand the effectiveness of our lessons and to improve or personalize the product. You may also choose not to share your audio with us for product improvement purposes in your app privacy settings. We will not use your audio recordings to develop any voice cloning technology.
e. Activity Data & IP Addresses
When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in educational activities on the Service.
We may recommend other Aleph users for you to follow, and for other users to follow you, based on a shared IP address, such as other users on the same WiFi network. We may also use your IP address to display a location on your profile, which you may disable at any time. We will retain your IP address for no more than thirty (30) days, unless exceptional circumstances require longer retention.
f. Cookies
When you access the Aleph website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. We use session ID cookies to confirm that users are logged in. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, cookies are necessary to provide you with access to thefeatures available on the website (e.g., customized information). You can find more information about cookies and how to manage them here.
How We Process Your Information
Aleph may process your personal information according to the following legal bases: to provide products or services you request, to promote Aleph’s legitimate interests, to comply with legal obligations, and with your consent. In particular, Aleph may process and share your personal information in the following ways:
a. Providing and improving the Service
Aleph will process your personal information to provide and improve the Service. For example, we will use the information you provide to maintain your Profile and learning progress, display your Profile to other users (unless you make it private), personalize learning content, detect and fix bugs, perform research, and provide customer service to you.
Aleph may share personal information with third parties that help us provide or improve the Service, including hosting providers such as Vercel, Fly.io, and Amazon Web Services, search engine providers such as Google, and payment processors such as Stripe. Aleph may also share your information with third-party vendors that support product features such as AI, speech recognition, and content moderation.
If you redeem a promotion code to gain an Aleph subscription, we may share data regarding your usage of Aleph with the organization that provided the promotion code to you.
b. Communicating with you
Aleph will use the email address or phone number you provide to send you the following types of messages:
- Essential messages to support the operation of the Service.
- Messages to support the Aleph teaching methodology and reinforce your learning, such as learning tips, reminders to practice, and progress reports.
- Notifications about friend requests and your friends' progress on Aleph.
- Announcements regarding changes to the Service or products.
- Announcements of new Aleph products, services, offers, or research opportunities.
You may opt-out of recieving non-essential messages in your Settings.
c. Complying with law and preventing harmful activities
Aleph may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Aleph may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.
d. Anonymous information
Aleph may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.
Your Data Subject Rights
You also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:
- Know what personal information we have collected about you.
- Access a copy of the personal information that we hold about you.
- Know what personal information about you we have shared with third parties.
- Opt out of the sharing of your personal information with third parties.
- Object to our processing of your personal information.
- Request that we limit our use of your sensitive personal information to what is necessary to perform the services you requested.
- Not be discriminated against for exercising your data subject rights.
- Request that we delete any personal information we have collected from you.
- Request that we correct any inaccurate personal information about you.
- Export the personal information you have provided to Aleph in a format that can be transferred electronically to a third party.
- Withdraw any consent you previously gave us to process your personal information.
- Delete your Aleph account by following the instructions in the Service.
You may update or correct your information, and exercise certain opt-out rights, in your Settings page. You may request to access or erase your personal information at the Aleph Data Vault. To make another privacy-related request, please send an email to support@myaleph.ai.
Please note that these rights are not absolute and Aleph may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with an Aleph service or prevent us from delivering a service you requested.
You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. Here is a list of EEA Supervisory Authorities, and a link to the UK Supervisory Authority.
Data Retention
Aleph will generally retain your personal information until your account is deleted. However, Aleph may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.
Child Users
We know that children deserve extra privacy protection. That’s why we treat Child Users (meaning users under the age of 13 in the United States or another age of digital consent in their country) differently to ensure their parents are in control and we only collect the bare minimum information we need to make Aleph work.
Child Users are permitted to create an Aleph account, but we ask them to provide their parent’s email address instead of their own, and to register using a username that is not tied to their real name.
After a Child User registers, we will send an email to the parent’s email address about Aleph's privacy practices regarding Child Users, including what personal information we collect and how we use, share, and protect that personal information. The email also explains how parents can request to access, change, or delete information about their child.
All Child Users recieve the following special treatment when using Aleph ("Age Restrictions"):
- Lessons are made age-appropriate by removing mature words.
- Advertisements are non-personalized and set to family-safe content.
- Promotional emails are disabled.
Child Users in certain jurisdictions (including the United States, European Union, United Kingdom, Norway, Canada, Australia, New Zealand, Singapore, South Korea, and Japan) are subject to these additional Age Restrictions:
- Child Users may not provide Aleph with their real name, location, contact information, or other personal information.
- Child Users cannot link their Aleph account to their contact information or to their accounts on other online services.
- Child Users’ Profiles contain no personal information that could be used to publicly identify or contact the child, but only the Child User’s username, a profile picture, list of friends on Aleph, and information about their learning progress on Aleph.
Child Users may join paid Aleph Family Plans. If a Child User joins a paid Aleph Family Plan, their profile will be visible to other members of the same Aleph Family Plan.
We have activated limited social features for some Child Users. Child Users with these features active can only participate in social features on a limited basis as follows:
- Child Users can only search for other users, or be searched for by other users, using an exact username or a referral link.
- Your Child User may see other Child Users in friends suggestions, but only if the other Child User follows your Child User or has mutual followers with your Child User. Child Users will not see or be seen by non-Child Users in friends suggestions.
- Child Users’ Profiles will be visible from their friends’ profiles.
- Child Users cannot cannot send or receive user-written messages.
- You can block or unfollow other users on your Child User’s behalf.
- You can disable social features for your Child User under Settings at any time.
Child Users will have access to leaderboards but will receive the following special treatment:
- The Child User’s username will be anonymized to all other users in the leaderboard. For example, the Child User could appear as “User123” instead of their real username to other users.
- Other leaderboard users will not be able to view the Child User’s Profile or follow the Child User from leaderboards.
- Child Users will only see avatars instead of profile pictures in their leaderboard.
- Child Users will see sanitized usernames on their leaderboard; usernames that have profane or obscene words will be replaced with a fake username for Child Users.
- You can disable Leaderboards for your Child User under Settings in your child’s Profile at any time.
Parents may remove their child’s Age Restrictions. Additionally, parents can report any abuse to us at support@myaleph.ai.
With regards to the Children’s Online Privacy Protection Act, Aleph collects personal information from children under the age of 13 for the sole purpose of performing internal operations of the Service. If we discover that we have unknowingly collected additional personal information from these children, we will delete it. If you believe this to be the case, please contact us at support@myaleph.ai.
Do Not Track
The Service is not designed to responsed to "do not track" signals sent by some browsers.
Links to Third-Party Websites
The Service may contain links to other websites. Aleph is not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by Aleph. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party’s privacy policies.
Privacy Policy Updates
We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least seven (7) days before the changes are made, and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that seven (7) day period.
Supplemental Terms in Certain Jurisdictions
In some jurisdictions, the Service may be subject to supplemental privacy policies or local laws. For users in those jurisdictions, the applicable supplemental privacy policies and local laws will take precedence over this Privacy Policy to the extent they conflict.
Contact Us
Aleph Edu LLC. is the data controller of your data for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation. Aleph's headquarters are located within the United States at:
Aleph Edu LLC.
1311 Highland St N
Saint Petersburg, FL 33701
United States of AmericaFor all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact our Data Protection Officer at support@myaleph.ai.
For all support inquiries, please go to https://myaleph.ai/help.